How do I create an account and start?
Create an account from the sign-up page, then browse courses or learning paths and choose what fits you. Free enrollments are usually instant; paid programs follow checkout and review when applicable.
Guides & support
Help Center Sana
Practical guidance on Sana for signing up, joining programs, payments, certificates, and reaching our team.
Registration, booking lessons, tracking progress, and payment — everything you need for your child's journey on the platform.
Teacher onboarding, policies, and receiving students — completely separate from the family path.
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FAQ
Ready-made answers about the platform, registration, payments, and certificates.
Book with a teacherBrowse verified teachers and book a live lesson that fits your child.
Contact usDescribe your question or issue and we will get back to you as soon as we can.
Popular topics
Payment methods and when is access activated?
We support the options shown at checkout (for example bank transfer, wallets, or online payment). After you complete payment and any required verification, access is activated according to the instructions on the payment screen — often within one business day.
What is the difference between a course and a learning path?
A course focuses on one topic or skill set. A learning path is an ordered set of courses toward a broader goal (for example a full teacher training track). Enrolling in a path typically includes all courses in that path.
How do I get my certificate?
After you complete the course or path requirements, you can download your completion certificate from your dashboard when available. Certificates can often be verified through our certificate verification page.
I still need help — what should I do?
Use the contact page to describe your issue or question. We aim to reply as soon as possible. Checking the FAQ first can save time if your question is already answered.
Quick steps
- Create your account Sign up from the registration page
- Choose a course or path From courses or learning paths
- Complete payment If the program is paid — as shown at checkout
- Start learning After your access is activated
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Apply as a teacher
Submit a join request and review the teacher joining policy before you start.
Teacher joining policyA separate path for teachers who want to apply — not for parents or students.
Contact usDescribe your question or issue and we will get back to you as soon as we can.
Popular topics
How do I join as a teacher?
Apply via the “Join as a teacher” page — include your details, specialties, and an intro video. After review and approval, your account is activated on the platform.
What is the teacher joining policy?
Read the teacher joining policy before applying — it covers official channels, student data confidentiality, and ownership of teaching materials.
How do I receive students?
After acceptance, set your availability and subjects from the teacher dashboard. Students can book one-to-one or group lessons based on active packages and offers.
Payments and contracts
Contract and payment details are coordinated with administration. For financial or legal questions, contact us directly.
Teacher support
For any technical or administrative issue, use the contact page and mention “Teacher support”. Our team responds as soon as possible.
Quick steps
- Submit your application Join as a teacher form
- Accept the policy Teacher joining policy
- Set up your profile Availability and subjects
- Receive students From the teacher dashboard
Still need help?
Our support team is ready to answer your questions. Contact us and we will walk you through the next steps.